I have been a patient of Dr. John HA for couple years now, and undergoing dental treatment in the pass has always been a unpleasant experience for me. This is mainly because I have often found myself on the receiving end of doctors’ conversations, where they would inform me that I need surgery to fix my teeth, but in a way that made me feel belittled and ashamed. However, after finally deciding to get dental implants, I chose to go with Dr. HA after reading positive reviews. I approached this decision with the mindset that if I felt judged or criticized about the condition of my teeth, I would seek treatment elsewhere. From my very first consultation to the permanent implantation of my implants, Dr. HA and his staff have truly made this surgery the best decision of my life. For nearly two years, I have been traveling from the Big Island to Oahu to receive my treatments. I understood that if I wanted to regain a sense of normalcy, and be able to eat and smile confidently, I had to trust that the staff would make the right decisions and guide me in the correct direction, as I had no knowledge of the process. The front office staff were incredibly helpful and accommodating, always being flexible with scheduling and accommodating my family when necessary. The dental assistants made me feel like a friend rather than just a customer, and Dr. HA himself took the time to explain the entire operation process from start to finish. He also discussed additional measures to ensure that I felt confident in achieving the results I desired. I cannot express enough gratitude to Dr. HA and his staff for their invaluable assistance throughout my procedures. Best dental establishment hands down!!.